Understanding Free Spins in Welcome Offers
Welcome offers often include free spins as a reward for new customers. This article explains the eligibility criteria, steps to claim these spins, and alternative options if you are ineligible for a specific promotion.
Eligibility Criteria for Free Spins
Targeted Promotions: Some offers, such as the "Bet £10 Get 200" promotion, are targeted and require signing up through a specific link. If you registered under a different welcome offer, you cannot switch to this promotion later.
One Offer Per Customer: Welcome offers are limited to one per customer. For example, if you have already claimed a different welcome offer (e.g., "Bet £10 Get £40"), you will not be eligible for the "Bet £10 Get 200" free spins promotion.
Steps to Claim Free Spins
No Promo Code Required: For promotions like "Bet £10 Get 200," no promo code is needed if the offer is already applied to your account.
Deposit and Wager: Deposit £10 and wager £10 on slot games to qualify. Spins are typically credited within 48 hours after wagering.
Locating Your Spins: Once credited, the 200 free spins can be found under the gift icon in your account.
Alternative Offers for Ineligible Customers
If you are ineligible for a specific welcome offer, you may be considered for an alternative promotion. For instance, as a goodwill gesture, some customers may be added to the "Bet £10 Get 100" offer, which provides 100 spins at 10p each on a designated game.
FAQs on Promo Codes and Offer Fulfillment
Do I need a promo code for the "Bet £10 Get 200" offer? No, a promo code is not required if the promotion is already applied to your account. Simply deposit and wager the qualifying amount to receive your spins.
Where can I find my free spins? Free spins are credited to your account and can be accessed under the gift icon.
Can I switch to the "Bet £10 Get 200" offer after signing up with a different promotion? No, the welcome offer you sign up with cannot be changed later.
Related Topics
Managing your account settings
Understanding wagering requirements
Troubleshooting missing free spins