Understanding Self-Exclusion on Tote Accounts
Self-exclusion is a feature designed to promote safer gambling by allowing users to voluntarily restrict access to their Tote accounts for a specified period. Below, we outline the key rules and options related to self-exclusion on Tote accounts.
Rules and Irreversibility of Self-Exclusion
Once a self-exclusion is initiated, it cannot be canceled, shortened, or overridden before the selected end date. This policy ensures that the decision to self-exclude is respected and upheld.
Users who have self-excluded cannot open or verify new accounts during the exclusion period. This restriction supports Tote's commitment to responsible gambling.
Self-Exclusion Duration Options
Tote offers several self-exclusion duration options to suit individual needs:
6 months
9 months
12 months
2 years
3 years
5 years
How to Determine Your Self-Exclusion End Date
The end date of your self-exclusion is set when you initiate the process. To find out when your self-exclusion ends:
Check the safer gambling or self-exclusion settings in your account.
Refer to the confirmation provided at the time of setting up the self-exclusion.
Maximum Self-Exclusion Period and Account Closure
If you wish to self-exclude for the maximum period, you can request a 5-year self-exclusion. Additionally, you may ask for your account to be permanently closed. Once processed, the account will remain closed and cannot be reopened. By adhering to these policies, Tote ensures a safer gambling environment for all users.