We intend to close our online casino in December 2026. When the closure takes effect, casino games will be removed from our website. Your account will otherwise continue
to operate as normal, and our racing and sports services will not be affected.
About the change
Why is the online casino closing?
We have made the decision to withdraw our online casino offering. This change applies only to casino games; our racing and sports services will continue to be available.
When will the online casino close?
The online casino is expected to close in December 2026. We will confirm the exact closure date before the change takes effect.
What will happen when the online casino closes?
Casino games will be removed from our website and will no longer be available to play. This will not close your account or affect the other services available through it.
Your account and money
Will my account be closed?
No. The removal of the online casino will not otherwise affect your account. You will continue to use the same account for the services that remain available.
Can I still deposit money?
Yes. You will be able to deposit into your account as normal, subject to the usual account controls, limits and checks.
Can I still withdraw money?
Yes. You will be able to request withdrawals as normal, subject to the usual account controls and checks.
What will happen to the money in my account?
Your account balance will remain available in your account. The closure of the online casino will not prevent you from using the remaining services or requesting a withdrawal.
Racing, sports and casino history
Will racing or sports betting be affected?
No. Racing and sports will be unaffected by this change and will continue to be available as normal.
Will I still be able to view transactions from my previous casino play?
Yes. You will continue to be able to access transactional data relating to your previous casino activity through your account.
Do I need to download my casino transaction history before the closure?
No action is required solely because of the closure. Your previous casino transaction data will remain available for reference. If there are any changes to how you access it, we will let you know.
Bonuses and promotions
Will I lose my active bonus / promotion / Free spins / Welcome offer ?
No, all bonuses that are currently offered will continue to run without any changes, and subject to the usual terms and conditions. If you are eligible to receive the bonus, you can continue to opt in and receive them as normal
What will happen to bonuses that have not been completed?
As we approach the closure of the casino, we will begin to reduce and eventually remove casino bonuses and promotions. Casino bonus and promotions will always have expiry dates, and we will aim to ensure that everybody can complete requirements prior to bonuses and promotions being removed.
Will you stop offering bonuses?
Yes – Casino promotions and bonuses including the welcome offer will be removed as part of the closure of casino. Promotions on Racing and Sports will still be available What you need to do.
Do I need to take any action?
No action is required for your account to remain open. Before the closure date, please check any separate communications we send about casino-specific matters that may require attention. There will be no changes to your GDPR rights/requests.
Can I continue playing casino games until the closure?
Casino games will remain available until the confirmed closure date, unless we tell you otherwise. Please refer to our latest customer communications for the exact timing.
Further help
If you have a question that is not covered here, please contact our Customer Support team through the usual support channels. We will update this guide if further information becomes available