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How do I edit my cards expiry date?
How do I edit my cards expiry date?

If you have an expired card and need to update the expiry, here is how.

C
Written by Charlotte Farrell
Updated over a week ago

To edit the expiry date of one of your registered cards, is unfortunately, not yet straightforward.

Here is a step-by-step guide:

If your balance is under £20

  1. Go to the deposit page

  2. Enter the amount you would like to deposit (even if you don't want to deposit, you will need to enter an amount to get to the next page)

  3. On the next page, you will be asked to select a card to use

  4. You should see a "Manage Card" link

  5. Click on the link of the card which you would wish to edit the expiry of

  6. Change the expiry date and save

If your balance is over £20

  1. Go to the deposit page

  2. Enter the amount you would like to deposit (even if you don't want to deposit, you will need to enter an amount to get to the next page)

  3. You should see a "Manage Card" link at the top of the page

  4. Click on the link

  5. Change the expiry date and save

Once saved, you will be taken back to the "enter deposit amount" page. If you wish to deposit, you will be able to as normal. If not, close the page.

If you are still having trouble, please contact our customer care team who will be happy to help.

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